Services

Bilingual AI Content Workflows

A draft-review-publish pipeline for English and German marketing content that uses AI for speed without losing voice or accuracy.

Reviewed by the UHL team ·

Playbook

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Why bilingual AI content fails without structure

Letting a model write directly to the public page creates three predictable problems: invented claims that nobody verified, a voice that drifts between authors, and German text that reads like a translation instead of Swiss business language. The fix is not a better prompt - it is a pipeline in which the model only ever sees a draft role.

Rule one: AI produces candidates for publication. People publish.

The three-stage pipeline

  1. Draft

    The model produces a first version from a content brief: audience, claims allowed, forbidden topics, source pages to reuse. Write the brief in English; it anchors terminology for both languages.

  2. Review

    A person checks every factual claim against something verifiable - a live page, a repository, a contract. Anything the model asserts that is not in the brief gets deleted, not softened.

  3. Publish

    The reviewed English version is translated and edited natively for de-CH - not machine-post-edited - then both versions ship together or not at all.

Editorial gates that hold

A gate is a question a reviewer must answer before the text moves on. Four are enough:

  • Facts: can every claim be pointed at a verifiable source - a live system, a document, a released artifact?
  • Voice: does it sound like the rest of the site - direct, technical, no marketing inflation?
  • Scope: does it avoid forbidden territory - unreleased features, client names without consent, aspirational roadmap presented as fact?
  • Locale: is the German written for Switzerland - ss, never the German Eszett, formal Sie, local business register terms?

Keeping the voice identical across languages

Do not translate the prompt - translate the approved output. Maintain a small bilingual glossary of terms that must stay consistent (service names, product names, legal entities) and a short style sheet: sentence length, how to address the reader, what adjectives are banned. Our own rule of thumb: if a sentence would embarrass us in a contract, it does not go on the website.

What this playbook deliberately excludes

  • Fully automated publication - every public word still passes a human gate.
  • AI-translated legal text - Impressum, privacy and contract language is written natively in each language.
  • Voice-cloning individual people - content speaks as the company, not as a simulated person.
  • Content brief exists before any draft (audience, allowed claims, forbidden topics)
  • Every factual claim verified against a source before publish
  • DE version written natively for de-CH, not machine post-edited
  • Both locales shipped together
  • Glossary and style sheet updated with any new term

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